Frequently Asked Questions
Everything you need to know about our luxury hand care collections.
What makes the Hand Therapy formula unique?
Our signature Hand Therapy formula is enriched with shea butter, macadamia nut oil, and ceramides to deeply moisturize and restore the skin barrier without leaving a greasy residue.
Are your hand creams suitable for sensitive skin?
Yes, our products are dermatologist-tested and formulated with botanical extracts designed to soothe and nourish even the most delicate skin types.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your hand care essentials sooner.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return unopened products within 30 days of delivery for a full refund.
Are Crabtree & Evelyn products cruelty-free?
We are committed to ethical beauty. We do not test our finished products or ingredients on animals.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number to monitor your package's journey.